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 Most recently, Ron was a IT Director at Inco, a leading Canadian nickel mining company. Ron reported to the CIO & VP and was responsible for IT Governance, Planning, and Risk Management. Supporting a CIO for over 5 years combined with a breadth of experience from notable Fortune 500 companies such as Rockwell and Magna, Ron is able to bring to you an executive suite of services instrumental to helping CIO’s become successful in their challenging role. |
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“Ron is a patient and persistent visionary. He is a great team player. He is refreshingly open to new ideas, but still realizes the need to deliver and be pragmatic. I admire his team spirit, intelligence, enthusiasm, willingness to take risks and very important to me -- his sense of fun.” July 15, 2006
Jim Love, Managing Partner, Performance Advantage |
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“Ron is a strong leader and a great facilitator. He provides clear direction, while seeking any and all input from his directs. I consider Ron to be an intelligent and passionate person. Ron embraces the role and practices within IT strategy, governance, and key performance indicators. I would be more than pleased to be on his team again if the opportunity presents itself.” June 15, 2009
Brent Galardo, Manager Solution Practices, Hudson Bay Company |
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Demand Management has been "underutilitzed"
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"IT has traditionally been more focused on how to meet ever-growing
demand than on implementing processes to curb that demand and
ensure that the highest value work gets done. As a result, demand
management techniques are less mature than other cost control
techniques. The study found that few companies use tactics such as
chargebacks, service catalogs, or IT portfolio management to reduce
costs, despite the fact that these techniques can drive real savings."
The Hacket Group Inc.
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| Demand Management is key to significant cost reduction |
"For years, the steady decline of IT unit costs has been more than offset
by skyrocketing utilization, resulting in an overall increase in IT spend.
The conclusion we’ve drawn: demand management is the key to
significant cost reduction in business operations."
Compass Management Consulting Ltd.
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| Demand Management ripe area for improvement |
"Demand management is one ripe area for improvement. The Hackett study
found that only about a third of all companies use cost allocation or
chargebacks to bill internal users for IT work."
Mitch Betts, Computerworld
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Demand Management requires a balanced
IT project portfolio |
"...instead of cutting IT costs across the board, CIOs need to make the
business case for making targeted IT investments that can ultimately have
a significant impact on business performance...by
-Optimize, resize, reclaim, reinvest and target IT investments for maximum ROI.
-Rebalance IT portfolios to protect revenue, reduce costs and manage risk."
Howard Rubin, professor emeritus of computer science at Hunter College in New York and Gartner senior advisor
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Three approaches
to Demand Management |
Project portfolio management: A set of processes aimed at rationalization
and prioritization of IT investment decisions based on objective criteria.
Service catalog: A defined set of discrete service offerings, with an
associated price per unit.
Chargeback/cost allocation: A financial management technique that
charges consumers according to the volume of IT services consumed, or IT
work done on their behalf. Aims to control IT demand through a price-based
feedback loop to consumers of IT services.
The Hackett Group Inc.
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